
"When we try to explain our social world, we foolishly ignore the flukes. We imagine that the levers of social change and the gears of history are constrained, not chaotic. We cling to a stripped-down, storybook version of reality, hoping to discover stable patterns. When given the choice between complex uncertainty and comforting – but wrong – certainty, we too often choose comfort.
In truth, we live in an unruly world often governed by chaos. And in that world, the trajectory of our lives, our societies and our histories can forever be diverted by something as small as stepping off a steam train for a beautiful day of sightseeing, or as ephemeral as passing clouds."
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